초록 열기/닫기 버튼
The purpose of this study was to identify the extent to which adolescents are considered helpful in psychological comfort and problem solving in responding utterances to friends and teachers in “troubles talk.” A survey of 347 middle and high school students was conducted to analyze the data. Pictures of situations with adolescents talking about their worries were presented, and perceptions of the responding utterances of a friend and teacher were measured on a five-point Likert scale. The collected data were analyzed using three variables: conversation partner, empathy index, and gender. The results of the statistically processed analysis were as follows: First, the adolescents thought that the teachers’ responding utterances were more helpful in terms of psychological comfort and problem solving than those of students of their age. Second, groups with higher empathy indices responded more sensitively to responding than those with lower empathy. Third, men considered responding utterances to be more effective in solving problems than women. Based on these findings, some educational implications are suggested.
키워드열기/닫기 버튼
speech education, troubles-talk, responding utterance, empathy, empathic listening, empathic communication, dialogue instruction
